Privacy Policy & Terms
Last updated: 30 September 2026
Privacy Policy
This website, teameleventrophies.com, is run by TeaMEleven (Trophies & Mementoes), B80, 5th Lane, Metropolitan Co-Operative Housing Society, Sector B, Tangra, Kolkata, West Bengal 700105, India. This policy explains what information we collect and how we use it.
What we collect
We only collect what you choose to send us. When you use the catalogue request form, the details you type (name, shop or firm, city, product interest and quantity) are put into a WhatsApp message on your own device. Nothing is stored on this website. We receive the details only if you press send in WhatsApp. The same applies if you email or call us.
How we use it
- To reply to your enquiry and send our catalogue, designs and trade rates
- To process and deliver orders you place with us
- To keep business records as required by Indian law
We do not sell, rent or trade your details, and we do not send marketing messages unless you ask to hear from us.
Cookies & tracking
This website does not set advertising or tracking cookies. If we add privacy-friendly visitor statistics in future, we will update this page first.
Third-party services
Some links on this site open services run by other companies, each with its own privacy policy: WhatsApp (Meta) for enquiries, Google Maps and Google Business Profile for directions and reviews, and Fontshare for the website's fonts. Loading the fonts shares your device's IP address with the font provider, as happens on most websites.
Your rights
You can ask us to show, correct or delete the information we hold about you at any time. Email teameleventrophies@gmail.com or call +91 98362 26391.
Terms of Use
Trade supply
TeaMEleven supplies trophies, medals, mementoes, shields and awards to trade buyers: shops, dealers, wholesalers and businesses. Information on this website describes our range and does not form a binding offer.
Products, prices & orders
- Product photos are for illustration. Colours, finishes and sizes may vary slightly by batch.
- Prices are shared on request and may change with raw material and import costs.
- An order is confirmed only after we agree quantity, price, payment and delivery terms with you in writing (WhatsApp or email).
- Stock availability is confirmed at the time of order.
Content
The text, logo and images on this website belong to TeaMEleven or are used with permission. Please do not copy them for commercial use without asking us.
Liability
We keep this website accurate and up to date, but we cannot guarantee it is free of errors. We are not responsible for the content of external websites we link to.
Governing law
These terms are governed by the laws of India. Any disputes fall under the jurisdiction of the courts in Kolkata, West Bengal.
Contact
Questions about this policy or these terms? Email teameleventrophies@gmail.com or WhatsApp +91 98362 26391.